Get in Touch
Whether you need expert advice on a custom build, have a question about our rifles and suppressors, or require support, we’re here to help.
Tier 1 dedication guaranteed.
- info@tier1tactical.com
- 319-845-3061
- Walford, IA, United States, 52351
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FAQs
Still have Questions?
What is the status of my order?
For in stock items ordered on our website, expect your order to ship within 1–3 business days. You’ll receive a shipping confirmation email once your item ships. For custom rifles or out of stock items, lead times may vary. Feel free to contact our customer service team for updates at info@tier1tactical.com.
What hours are you available for calls and/or pickups?
Our team is available Monday through Friday, from 08:00 to 17:00 Central Time for phone and email inquiries. To ensure timely and efficient service, Pick-Ups will be by appointment only. Please call 319-845-3061 or email info@tier1tactical.com to schedule.
Do you offer discounts for military personnel, law enforcement officers or first responders?
At Tier 1 Tactical, we’re deeply grateful for the dedication of our active duty personnel, veterans, and first responders. We’re thrilled to welcome you to our community and offer a special discount as a token of our appreciation! Simply create a customer account and send your credentials to info@tier1tactical.com. Our friendly customer service team will promptly assist you.
Can I shoot steel cased ammo in your rifles?
We do not recommend shooting any steel cased ammo through our rifles.